Bamboo Living Co. — Terms of Service

Last Updated: June 23, 2026

1. Overview

Welcome to Bamboo Living Co.

Throughout these Terms, the terms "we", "us", and "our" refer to Bamboo Living Co. Bamboo Living Co. operates this website and online store, including all related information, content, features, tools, products, and services (collectively, the "Services"), to provide customers with a premium shopping experience. Our store is powered by Shopify, which enables us to provide secure e-commerce services.

By visiting our website, creating an account, or purchasing products from us, you agree to be bound by these Terms of Service and our Privacy Policy.

If you do not agree to these Terms, you should not access or use our Services.

2. Nature of the Brand

Bamboo Living Co. is a lifestyle brand specializing in bamboo-based products and comfort-driven essentials, including:

• Apparel and clothing collections, including the Gratitude Garments line.

• Bedding and home textiles.

• Towels and bath essentials.

• Baby products and comfort wear.

• Additional lifestyle products will be introduced in the future.

We reserve the right to add, modify, or discontinue products and categories at any time without prior notice.

3. Eligibility and Account Responsibility

By using our Services, you confirm that:

• You are at least the age of majority in your jurisdiction.

• Any minors using the Services under your supervision do so with your consent.

• Information provided to us is accurate, current, and complete.

You are responsible for maintaining the confidentiality of your account credentials and for all activity conducted through your account.

Accounts may not be transferred, assigned, or sold without our written consent.

4. Products and Availability

We strive to accurately display product descriptions, colors, images, and specifications. However:

• Product colors may appear differently depending on your device settings.

• Product images are intended for illustration purposes.

• We do not guarantee that products will appear exactly as displayed.

All product descriptions, availability, and specifications may be changed without notice.

We reserve the right to:

• Limit quantities purchased.

• Restrict sales by customer, region, or country.

• Discontinue products at any time.

5. Orders and Acceptance

Submitting an order constitutes an offer to purchase.

Orders are accepted only after payment has been authorized, and we confirm acceptance.

We reserve the right to:

• Refuse or cancel orders.

• Limit quantities.

• Correct errors in pricing or product information.

• Contact customers regarding order modifications when necessary.

Purchases are intended for personal use and not for commercial resale unless expressly authorized.

6. Pricing and Billing

Prices are displayed in the currency indicated on the website and are subject to change without notice.

Unless otherwise stated, prices do not include:

• Taxes.

• Customs duties.

• Import fees.

• Shipping charges.

Customers are responsible for providing complete and accurate billing information.

Payments are securely processed through trusted third-party providers, including Shopify Payments, PayPal, and other supported gateways. Bamboo Living Co. does not store complete credit card information.

7. Shipping and Delivery

We offer international shipping.

Delivery times provided are estimates only and are not guaranteed.

Delays may occur due to:

• Carrier disruptions.

• Customs processing.

• Weather conditions.

• Events beyond our control.

Risk of loss and title transfer to the customer once products have been handed over to the shipping carrier.

8. Returns and Refunds

Our Return and Refund Policy governs all returns and exchanges.

We offer a 14-day return window beginning from the date your order is delivered.

Returned items must:

• Be unused and unworn.

• Include original packaging.

• Be accompanied by proof of purchase.

Certain products, including personal-use and baby-related items, may not be eligible for return for hygiene and safety reasons.

Additional conditions are outlined in our Refund Policy.

9. Intellectual Property

All content available through the Services, including:

• The Bamboo Living Co. name and logo.

• The Gratitude Garments collection.

• Product designs.

• Website content.

• Graphics, images, videos, and text.

are the exclusive property of Bamboo Living Co. or its licensors and are protected by applicable intellectual property laws.

No content may be reproduced, copied, distributed, modified, or used for commercial purposes without our prior written permission.

All rights not expressly granted are reserved.

10. Third-Party Services and Links

Our Services may include or rely upon third-party providers and websites, including:

• Shopify.

• Payment processors.

• Shipping carriers.

• Analytics platforms.

• Email marketing providers.

• Social media integrations.

We are not responsible for the content, policies, or practices of third-party websites or services.

Accessing third-party services is done at your own risk.

11. Relationship with Shopify

Our online store is powered by Shopify.

Although Shopify provides the technology that enables our Services, all purchases and transactions are made directly with Bamboo Living Co.

Shopify is not responsible for:

• Product quality.

• Shipping.

• Returns.

• Customer support.

• Any disputes arising from purchases made through our store.

By using our Services, you acknowledge and agree that Shopify and its affiliates shall not be liable for claims arising from your transactions with Bamboo Living Co.

12. Privacy

Your use of our Services is also governed by our Privacy Policy.

Because our store operates through Shopify, certain information may also be processed by Shopify and its service providers in accordance with Shopify's own privacy practices.

13. Customer Reviews and Feedback

If you submit reviews, comments, suggestions, ideas, or other feedback, you grant Bamboo Living Co. a worldwide, perpetual, royalty-free license to use, reproduce, publish, and display such content for operational and marketing purposes.

You represent that:

• You own or have the rights necessary to submit such content.

• Your submissions do not infringe upon the rights of others.

• Your submissions are lawful and accurate.

We reserve the right to remove any content that we determine to be inappropriate, unlawful, abusive, misleading, or offensive.

14. Prohibited Uses

You agree not to use the Services to:

• Violate any laws or regulations.

• Engage in fraudulent activity.

• Distribute viruses or malicious code.

• Harvest customer information.

• Spam or send unauthorized communications.

• Infringe intellectual property rights.

• Interfere with website security.

• Use automated bots, scraping tools, or AI agents to extract data or bypass security measures.

Violation of these Terms may result in suspension or termination of access to the Services.

15. Termination

We reserve the right to suspend or terminate access to our Services at any time and without notice if we believe these Terms have been violated.

Termination does not relieve you of obligations incurred before termination.

16. Disclaimer of Warranties

The Services and all products are provided on an "as is" and "as available" basis.

To the fullest extent permitted by law, Bamboo Living Co. disclaims all warranties, whether express or implied, including:

• Merchantability.

• Fitness for a particular purpose.

• Non-infringement.

• Accuracy or uninterrupted availability.

We do not guarantee that our Services will always be uninterrupted, secure, or error-free.

17. Limitation of Liability

To the fullest extent permitted by law, Bamboo Living Co., its affiliates, employees, partners, licensors, and service providers shall not be liable for any direct, indirect, incidental, consequential, or special damages arising from:

• Use of our Services.

• Product purchases.

• Shipping delays.

• Website interruptions.

• Errors or omissions in content.

18. Indemnification

You agree to indemnify and hold harmless Bamboo Living Co., its officers, employees, affiliates, partners, and service providers from any claims, liabilities, damages, losses, or expenses arising from:

• Your violation of these Terms.

• Your misuse of the Services.

• Your violation of any law or third-party rights.

19. Severability

If any provision of these Terms is found to be unlawful or unenforceable, the remaining provisions shall remain in full force and effect.

20. Entire Agreement

These Terms, together with our Privacy Policy and any policies referenced herein, constitute the entire agreement between you and Bamboo Living Co. regarding the use of our Services.

21. Assignment

You may not assign or transfer your rights under these Terms without our written consent.

We may assign or transfer these Terms without notice.

22. Governing Law

These Terms shall be governed by and interpreted in accordance with the laws applicable in the jurisdiction in which Bamboo Living Co. operates, without regard to conflict of law principles.

23. Changes to These Terms

We reserve the right to update or modify these Terms of Service at any time.

Changes become effective immediately upon posting to the website. Continued use of the Services following any changes constitutes acceptance of the revised Terms.

24. Contact Information

For questions regarding these Terms of Service, please contact:

Bamboo Living Co.

Email: gc1150@gmail.com

Website: [ www.BambooLC.com ]

Address: 1046 Forest Bay Drive
Waterford, Michigan 48328
United States